For Passengers with Reduced Mobility

Services for passengers with reduced mobility

  • Meeting of passengers with reduced mobility at the transport
  • Provision of a wheelchair for movement around the terminal and boarding to the aircraft
  • Delivery to the aircraft using an ambulatory elevator, stair lift or ambulance
  • Support and assistance when moving about the airport during pre-flight and post-flight procedures
  • Duplication of audio and visual information provided at the airport and from among the reduced and other persons with disabilities
  • Providing boarding and disembarking assistance
  • Access to 24/7 medical center located in the International terminal

Check with the carrier for information about restrictions on wheelchairs and/or other means used to transport passengers with special needs (dimensions, weight, and other design features).

The following IATA Dangerous Goods Regulations must be taken into account:

  • The electric wheelchair is checked-in and the battery is turned-off/disconnected when checked-in
  • Liquid batteries must be disconnected, packaged and placed in checked-in luggage

Information for passengers who have been tested or treated with radiopharmaceuticals

Passenger handling service 24/7:
Tel.: +7 (905) 522-60-58